Legal
This policy explains how CompareFlow, operated by Aidataris Pty Ltd ("CompareFlow", "we", "us"), collects, uses and protects information when you visit compareflow.com.au or contact us. We aim to handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
When you submit the contact form on this site, we collect the information you provide: your name, email address, phone number (if given), the service you're interested in, and the message you write. We don't require you to create an account, and we don't collect payment information through this website.
How we use your information
- To respond to your enquiry and discuss the services you've asked about.
- To deliver work you've engaged us for, if you become a client.
- To keep records of correspondence for our own business purposes.
We don't sell your personal information, and we don't use it for purposes unrelated to responding to you or delivering services you've requested.
Third-party services we use
- Formspree — contact form submissions are processed through Formspree's form delivery platform and emailed to us so we can receive and reply to your enquiry.
- Google Analytics — we use Google Analytics 4 to understand how visitors find and use this site (pages viewed, approximate location, device and referring source). This uses cookies and is collected in aggregate to improve the site; we don't use it to identify you personally.
- Google Ads — this site runs Google Ads conversion tracking (via Google's gtag.js), which uses cookies to measure actions such as submitting the contact form or clicking our phone or email links after arriving from an ad. This helps us understand which campaigns are effective. See Google's advertising and privacy policies for how Google handles this data.
Data storage & security
Contact form submissions are transmitted securely (HTTPS) and delivered to our team via email. We take reasonable steps to protect information from misuse, loss and unauthorised access, though no online transmission or storage system can be guaranteed to be 100% secure.
Your rights
You can ask us what personal information we hold about you, request a correction, or ask us to delete information we no longer need to keep. To make a request or raise a privacy concern, contact us at support@compareflow.com.au.
Changes to this policy
We may update this policy from time to time as our website or services change. The "last updated" date above reflects the most recent revision.
Contact us
CompareFlow, powered by Aidataris Pty Ltd — Perth, Western Australia
Email: support@compareflow.com.au · Phone: +61 494 818 991